Privacy policy
Effective Date: 11 August 2026
At Clockit, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Mobile number
- Order and transaction details
- Product preferences and purchase history
- Information provided through customer support or contact forms
- Technical information such as IP address, browser type, device information, and website usage data
We only collect information that is reasonably necessary to provide our services and improve your shopping experience.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm and communicate order details
- Provide customer support
- Process payments through applicable payment service providers
- Handle returns, refunds, and replacements
- Improve our website, products, and services
- Send important service-related notifications
- Share promotional information where permitted and where you have provided appropriate consent
- Prevent fraud, misuse, and unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
Clockit does not intend to store complete payment card, banking, or other sensitive payment credentials on its own systems. Payments may be processed through third-party payment gateways.
Customers should review the privacy and security practices of the respective payment provider when making online payments.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as:
- Payment processing partners
- Shipping and logistics providers
- Website and technology service providers
- Customer support or communication providers
- Legal or regulatory authorities where required by law
Such information is shared only to the extent reasonably necessary for the relevant service or legal requirement.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites, platforms, or social media pages. Clockit is not responsible for the privacy practices or content of such third-party websites.
We recommend reviewing their respective privacy policies before sharing personal information.
8. Children’s Privacy
Our website is intended for general consumers and is not knowingly designed to collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
9. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
You may contact us if you have questions about how your information is handled.
10. Changes to This Privacy Policy
Clockit may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.
Any updated version will be posted on this page with a revised Effective Date.
11. Contact Us
For privacy-related questions or concerns:
Clockit
8th Floor, Building No./Flat No. 801,
Gallaria Tower, Gallaria Road,
DLF Phase 4, Gurugram,
District Gurugram, Haryana – 122002, India.
Email: customercare@clockitcare.com
Instagram: @clockitcare